Project Claim

What is Project Claim?

"Project Claim" is an official information editing service offered by RootData to the official teams of projects. Its purpose is to enable more accurate and timely updates and maintenance of a project's information page. Official project teams can apply to claim their project on the RootData platform. After account verification, they can submit information updates and correction requests through the information management backend (coming soon). These requests will be prioritized for verification and review by the RootData data team.

Project Claim Status

After a project is officially claimed by the team's verified account, a "Project Claim" badge will be displayed.

Unclaimed Project

Project Claim Application Process

Application Portal

1. General Portal: Project Claim

2. Clicking the "Project Claim" badge allows you to directly submit a claim application for the corresponding project.

项目认领申请指南

1. Enter the project name in the "Project to Claim" to search for the project you wish to claim. Once selected, it will automatically match the link to the project's homepage on RootData.

   
2. If no matching project is found, please double-check whether the project is already listed on the RootData platform. If your project is not yet listed on RootData, please apply to Get Listed first.

1. The Account email address used to claim the project will serve as the official account for managing project information. Please use your RootData account associated with your work email to apply for verification. The email domain should be consistent with the project name, e.g., for the project "RootData", an example work email would be "[email protected]". If this email is not registered with RootData, an account will be automatically created upon form submission. Please check your email for a one-time password (OTP).

2. If you are in direct contact with a RootData team member, please provide the contact information of the corresponding RootData member to expedite the review process.

3. In the absence of an official email or if you cannot verify your identity through a RootData team member, please submit as many "other supporting documents" as possible to help us verify your information. We accept the following materials:

   1. Official Project 𝕏 Account Link: The official 𝕏 account of the claimed project, e.g., @RootDataCrypto

   2. Screenshot of a Private Message Statement from the Official 𝕏 Account: Send a private message from the project's official 𝕏 account to @RootDataCrypto stating authorization for the specified email to manage the project information on RootData. Example statement: "We are the [Project Name] team and authorize the email [email address] to manage our project information on RootData."

   3. Proof of Administrator Access to the Official Website

   4. Proof of Domain Ownership

   5. Other materials that can prove project ownership

4. After submitting your Project Claim application, the review result will be sent via email to the account's bound email address within 3-5 business days. Please do not submit duplicate applications during the review period, as this may extend the processing time.

Frequently Asked Questions (FAQs)

1. Can individual investors claim a project? No, only the project's official team can claim it.

2. Is there a fee for Project Claim? No, the Project Claim service is completely free of charge.

3. How long does it take to review a Project Claim application? The RootData team typically processes claim applications within 3 to 5 business days. The review result will be sent via email to the account's bound email address. Please check your inbox accordingly. To avoid extending the processing time, please do not submit duplicate applications during the review period.

4. What happens if the application is not approved? We will state the reason for the rejection in the notification email. If the reason is "Insufficient Supporting Materials," please improve your supporting documents according to the review guidelines and resubmit your application.

5. What benefits are available after claiming a project? 1) The claim badge on the project details and transparency pages will be highlighted, featuring an exclusive verified maintenance identifier. 2) The improvement of a project's information transparency relies on the disclosure and maintenance efforts of the project team. The bound management account will gain access to the project homepage information management backend (coming soon), enabling batch updates to project information, addition of team members, refinement of tokenomics, publication of official updates, etc. Submitted information modification requests will be prioritized for review by the RootData team.